read the FAQ’s
In the unfortunate event that our team is unable to secure an internship placement for you, a small administration fee of $75 will be charged.
This fee covers our Credit- Debit Card / banking and handling costs, as well as the extensive support provided by the New Zealand Internships team. This includes sourcing and planning the internship, preparing your profile, and supporting you throughout the application and placement process. While this fee helps offset some of our expenses, it does not cover all costs, and we may incur a loss if we are unable to secure a placement. We appreciate your understanding in this matter.
We cannot guarantee a paid internship, and by signing up for our program, you confirm that you are open to accepting an unpaid internship if necessary. Unpaid internships are designed to benefit the participant, offering valuable learning experiences rather than replacing regular employees. Interns typically shadow and assist professional staff under close supervision, gaining guidance, answers to questions, and professional mentorship. Our program is focused on personal and professional development, enhancing your employability skills and building your resume through a meaningful internship experience.
Of course! This is exactly what we cover under our guarantee. If we have not managed to find an internship that you are happy to proceed with, then we donโt feel we have delivered on our promise of an exceptional experience. Therefore, you will be entitled to a refund of your deposit.
Yes! We understand that circumstances can change, and you might need to push your start date back. You are welcome to change your start date anytime until you have received an offer from a company or have been invited for an interview.
- You have failed to complete your profile within three weeks of our request. Consideration will be given in cases of bereavement, illness, or similar circumstances.
- You have withdrawn your application without a legitimate reason. Consideration will be given in cases of bereavement, illness, or similar circumstances.
- You have failed to provide evidence from your university that an internship we have arranged does not meet the universityโs requirements. This applies only if the internship is part of your degree.
- You have failed to maintain adequate and timely contact with us. While we prefer responses within two days, a response later than five days is considered late if no adequate reason is provided.
- You have provided false or misleading information in your application.
- You have changed your mind about your application (start-date, duration, industry preference, location etc) while currently in contact with a company about a possible placement or after being invited for an interview.
- For those coming from overseas, our team can also assist with your arrival and accommodation upon request.
If you decide to leave the program through no fault of New Zealand Internships, you would not be eligible for a refund. However, you are more than welcome to change your program start date by up to 12 months if something has come up and the timing is no longer right.
The interviews we arrange for you are carefully tailored to the industry and location you specified in your application. As a result, our offers are for specific industries in specific locations. If you change your mind about the location, industry, or type of internship you are seeking, we will need to update your current application. You will have to inform us about this and update your profile accordingly. As long as itโs before we secure you an interview for a potential internship placement you can update this without losing your deposit.
