Our company is a young, fresh and exciting Campervan company. Our philosophy is to provide an independent, unique, affordable and fun way to discover the real New Zealand. Each campervan is individually spray painted by a professional artist with images and themes reflecting the New Zealand culture and spirit.

Our team are passionate and knowledgeable about New Zealand and committed to the highest level of customer service.

Intern Duties

Marketing and sales:

Regular visits to agents, hostels and travel desks to update on product and brochure stocking
Demonstrating the product to interested parties to make sales

Research (Approx. 30% of workload):

Collate and analyse information with regards to foreign markets and competitors to assist us to make expansion plans
Produce reports for management

Administration:

Assist with systems reconciliations
General filling

Rental agreement completion:

Communicating all major elements of the rental agreement clearly and concisely
Recording all appropriate information and signatures on the rental agreement
Clearly communicate all insurance terms, options and conditions
Highlight the ‘give way to the right rule’ and also parking rules
Highlight the speed fine and parking fine admin charge
Offer the client holiday and driving tips and maps

Vehicle familiarization:

Accurately record all markings and imperfections on vehicle
Explain all technical features and demonstrate all equipment as working
Ensure client is comfortable with all aspects of the camper operation before departure
Supply client with a copy of the damage sheet and rental agreement

Client meet and greet:

Greet the clients on return from their trip
Report any vehicle issues to the appropriate staff member
Assist the returning clients with their onward travel to the airport or hotel

General:

Maintain files of rental agreements, and forward to receiving depot where appropriate
Ensure all appropriate charges are made and recorded accurately
Maintain a clean and tidy customer services reception area
Portraying a friendly and helpful manner at all times
Maintaining client regional guides, tour packs and general information

Company Description

Location: Auckland
Industry: Tourism
Position: Customer services and projects
Vacancy code: NZ 1738

How to apply

To apply for an internship via us, please use the “Apply now” link. You will need to complete an online application form. We will email you to acknowledge we have received your interest and let you know the next steps in the application process.

Make sure that you are sincerely interested in the position and will be motivated to perform if hired.